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FREQUENTLY ASKED QUESTIONs

Below are the answers to some of our most frequently asked questions about our newborn care and infant consulting!

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Don't see your question? Reach out to our team!

  • How soon should I book an overnight nurse before my due date?
    Booking early is always recommended to ensure the schedule and caregiver you prefer is available. Most of our clients book 4-6months in advance. Last minute availability may be available as well but schedule will be less flexible.
  • What's the difference between an overnight nurse and postpartum doula?
    Night nurses or nannies are often doulas as well. Depending on the service you receive, the daytime doula support is geared toward helping mom a bit more, errands, light housekeeping etc while nighttime support emphasises rest for families while caregiver assumes all care of baby at night.
  • Do night nurses offer breastfeeding support?
    Absolutely, they are a great resource for troubleshooting lactation concerns those first few weeks to ensure a great breastfeeding relationship.
  • How do night nurses handle multiple babies (twins/triplets)?
    One caregiver can easily care for multiple babies. They are trained to navigate feeding and scheduling challenges associated with twins and triplets.
  • What specific training do overnight nurses have?
    Training is ongoing, but Nightingales receive additional training in sleep education, infant care, feeding challenges, lactation support, caring for preemies and multiples, navigating common gi concerns, to name a few.
  • Will a night nurse help establish healthy sleep habits for my baby?
    This is our specialty! Most of our clients sleep through the night around 8 weeks.
  • What areas of Houston/Dallas/Midland do you serve?
    All areas!
  • How many nights per week is recommended for optimal support?
    3-5 nights per week
  • Can I use my FSA/HSA to pay for night nursing services?
    We have some families submit for reimbursement.
  • What's included in your overnight support?
    The Nightingales assume all care of baby at night, are a resource for any concerns or questions you may have, and will keep the nursery stocked, wash any bottles or pump parts and even run a load of baby laundry if needed.
  • Do you offer discounts for extended bookings?
    There is not a package price.
  • How do you match families with the right night nurse?
    Based on your location and schedule needed, I will send bios of who can help and you can meet with whom you are interested in booking.
  • What should I expect during the first night with my night nurse?
    The Nightingales will arrive 10min early the first night to get acquainted. They will ask questions regarding babies schedule, feeds, sleep environment, and wishes for the night. They are happy to answer any questions you may have and will leave a detailed log of how baby did during the night. They often will have recommendations after the first few nights if you are wanting to work on stretching nighttime sleep.
  • How do night nurses communicate with parents about the baby's night?
    We have an amazing log book with tips the first two weeks and schedules to follow should you want recommendations.
  • What's your cancellation policy?
    Two weeks is requested to allow time to reschedule your Nightingale should you scale back your schedule.
  • Can the same night nurse work with our family consistently?
    Optimally yes, for consistency and less exposure to germs.
  • Do your night nurses work with babies who have medical needs?
    Yes!
  • Is there a minimum booking requirement?
    Nope! The only minimum is an 8 hour shift.
  • What hours do night nurses typically work?
    9pm to 6am
  • How do night nurses handle sleep training?
    We foster healthy sleep habits from the start. Babies naturally sleep through the night around the 2 month mark if we give them tools to do so. For babies over 3 months, we will sleep train implementing a new schedule, sleep associations, and routines.
  • Can night nurses help with establishing feeding schedules?
    We have amazing schedules to help babies thrive.
  • What's the difference between your service and hiring through other agencies?
    To name a few... a) Melissa is a Registered Nurse with a background in Neonatal ICU and Labor and Delivery. She brings on and trains only the most qualified Nightingales. She is a resource to NN families and Nightingales throughout their support schedule. b) NN families are not locked into a long contract of care. We know scheduling should be flexible and we want our clients to sleep well early. c) We have a nice size team being around for 13 years. Should your Nightingale be ill or you deliver earlier than expected, it is typically not a problem to cover.
  • Do you provide day shifts as well as night shifts?
    Dayshifts are less common, but if available, the Nightingales are happy to help days too.
  • What makes Newborn Nightingales different from other services?
    First and foremost, we’re owned and operated by a Registered Nurse! Additionally, we have over a decade of experience helping families and all our Nightingales undergo extensive training in-house. We also offer flexible scheduling!
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